Hours of Operation:
M-F (Excluding Holidays)
9am - 5pm ET
PIERRE FABRE USA, INC.
8 Campus Drive, Second Floor
Parsippany, NJ 07054
For over 20 years, Avéne has created every product with unmatched care and passion. Should you choose to return a product in unopened and sellable condition, we will happily refund the original credit card if returned to Customer Service within 60 days. Unfortunately, we cannot honor returns received more than 60 days from the order shipment date.
Only applicable for purchases made directly on aveneusa.com. All returns must include original receipt. There are no cash refunds. All sale items are final sale – no exchanges or refunds.
Click here to initiate a return.
STACI Distribution Center 1
Pierre Fabre Returns
100 Industrial Drive, Unit 100
Jersey City - NJ 07305
If the item(s) were received damaged or incorrect from your original order, we will provide a prepaid label for returns. For all other situations, you will be responsible for return shipping costs.
We process refunds within 14 days of receipt of the return shipment.