Contact Us

We have put safeguards into place to protect our distribution center employees. As a result, delivery times and wait time for our Customer Service team members may be slightly longer than normal. Please feel free to contact us using the form below or by phone. Messages sent using this form will be replied to in 2 - 3 days, except on weekends and holidays.

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Ecommerce Phone (USA only)

1-844-41-Avène (1-844-412-8363)

Hours of Operation:
Monday - Friday (Excluding Holidays)
9:00am to 5:00pm EST

Physicians Contact (USA only)

1-866-41-Avène (1-866-412-8363)

Customer Service Hours:
Monday - Friday (Excluding Holidays)
8:30am to 6:30pm EST

Mail (USA only)

PIERRE FABRE USA, INC.
8 Campus Drive, Second Floor
Parsippany, NJ 07054